Hi, I’m Vicky and I joined the Wirral Ways team over the summer to help grow and develop their training offer. My role is split across Wirral Ways and the Public Health Team within Wirral Council. 

I bring 20 years’ experience of delivering safeguarding and similar learning opportunities to staff and organisations across almost every service dedicated to making life better for the most vulnerable. I am a qualified nurse and Health Visitor specialising in paediatrics across a wide range of environments. I am a passionate advocate for those whose voices cannot be heard and have always strived to ensure inclusivity is at the heart of every message shared.

I am a mum, a runner and love the outdoors and a variety of music.

I can’t wait to get started delivering training to our fantastic staff, volunteers and partners.

Welcome to the first edition of our Wirral Ways training and development newsletter. Whether you are a member of staff, a volunteer or one of our valued partners, I am really glad you are here. This newsletter is all about sharing what is new across our learning and development programme and keeping you connected to the support available.

Over the past few weeks, we have been working closely with teams and partners to shape a training plan that feels relevant, practical and genuinely helpful. Thank you to everyone who has shared insight, highlighted gaps or helped test early ideas. Your contributions have shaped the offer more than you realise.

From 1 December, we will be launching a brand new training area on the Wirral Ways website. This will be a space for everyone working alongside us. You will be able to book onto training, download resources, catch up on materials from previous sessions and leave feedback so we can keep improving.

The full training plan has been shaped by a training needs analysis carried out with managers and partner organisations. We will review this again in the spring so that the programme continues to reflect what you need in your role. Sessions will include a mix of bite-size learning, virtual training and in-person workshops, all supported by up-to-date materials.

I am looking forward to seeing many of you in training over the coming months and continuing to work together to support people across Wirral.

New Addiction Team Trainer for Trainers

We are looking for staff, volunteers and partners who would like to support the delivery of our training programme. You do not need to be an expert. You just need a passion for learning, lived experience in your role and a willingness to share that with others.

If any of the questions below feel familiar, this could be a great opportunity for you.

1. Do you enjoy sharing your own learning and experiences?

2. Do you like supporting students or colleagues to grow?

3. Do you ever feel frustrated when people misunderstand the work we do?

4. Are you passionate about supporting people who use our service?

5. Would you like some additional professional development opportunities?

6. Have you talked this through with your manager?

If you are nodding along, then I would love to hear from you.
Drop me an email at vicky.moran@cgl.org.uk to arrange an informal chat.

Spotlight on the Festive Season

Winter is often described as a season of joy, celebration and connection. In reality, this time of year can be incredibly challenging for many people. Financial strain, family pressures, health concerns, loneliness and grief all become more visible. For the people we support, these pressures are often intensified by addiction, dependence or the early stages of recovery.

Temptation, isolation and overwhelming emotions can make progress feel hard to hold on to. This is where the work we do together as staff, volunteers and partners becomes even more important. Being present, offering kindness, listening without judgement and linking people into the support available can make an enormous difference.

It is also essential that we all take care of ourselves. Supporting others is rewarding but demanding and it can take a toll if we are not looking after our own wellbeing. Taking time to rest, connecting with colleagues, using the support available through your organisation and checking in with your manager or supervisor can help you stay well.

We have included links and resources to support both your practice and your own wellbeing throughout the season.

Training on Offer: January to March 2026

Addiction and Complex Neglect

Addiction and Complex Neglect

This session is for Wirral Ways staff and partner organisations. We will explore how addiction can affect parenting and family life, with a focus on [...]
Understanding Professional Curiosity and Enhancing Critical Thinking Skills

Understanding Professional Curiosity and Enhancing Critical Thinking Skills

24 March 2026    
10:00 - 16:00
£0.00
This session is for Wirral Ways staff and partner organisations. We will explore what professional curiosity looks like in practice, why it matters and how [...]
Assessment Training - Wirral Ways Staff & Volunteers Only

Assessment Training - Wirral Ways Staff & Volunteers Only

24 March 2026    
14:00 - 17:00
£0.00
We are running an Assessment Training session for new starters and existing staff who would like to support weekend work. This session will cover the [...]
Understanding the Brain and Substance Misuse

Understanding the Brain and Substance Misuse

26 March 2026    
10:00 - 16:00
£0.00
This session is for Wirral Ways staff and partner organisations who want to deepen their understanding of how substances affect the brain. We will look [...]
Learning from local and National Reviews

Learning from local and National Reviews

This session is for Wirral Ways staff and offers an overview of both the local and national review process. We will look at the most [...]
Harm Reduction Training

Harm Reduction Training

Harm reduction training provides practical, evidence based strategies to reduce the risks associated with drug and alcohol use. This harm reduction training course focuses on [...]
Drug Awareness

Drug Awareness

An introduction to common substances, their effects, risks, and signs of use. Participants will learn how drugs impact physical and mental health, how to recognise [...]
Alcohol Awareness

Alcohol Awareness

This session looks at alcohol use, units and guidelines, short and long term health effects, dependency, and the impact on families and communities. It supports [...]
Group and Teamwork

Group and Teamwork

Focused on building effective communication and collaboration skills, this course explores roles within a team, conflict resolution, shared goals, and how positive teamwork contributes to [...]
Boundaries & Confidentiality Refresher

Boundaries & Confidentiality Refresher

20 May 2026    
13:00 - 17:00
£0.00
A refresher session reinforcing professional boundaries and the importance of confidentiality. It covers safe information sharing, data protection principles, ethical practice, and maintaining appropriate relationships [...]
Protection and Safeguarding Adults and Children

Protection and Safeguarding Adults and Children

This course outlines the principles of safeguarding, recognising signs of abuse or neglect, responding to concerns, and understanding reporting procedures. It emphasises everyone’s responsibility to [...]
Preparation for Work

Preparation for Work

Designed to build employability skills, this course covers CV writing, interview techniques, workplace expectations, time management, and confidence building to support individuals moving into volunteering, [...]
Trauma Informed Care

Trauma Informed Care

23 September 2026    
13:00 - 17:00
£0.00
An introduction to trauma informed approaches, exploring how trauma can affect behaviour, relationships, and engagement. Participants will learn how to respond with empathy, reduce re [...]
Assertiveness

Assertiveness

This session helps individuals develop healthy communication skills, express needs clearly and respectfully, set boundaries, and build confidence in personal and professional situations.
Developing Personal Confidence

Developing Personal Confidence

Focused on self awareness and personal growth, this course supports participants to recognise strengths, challenge negative self talk, set realistic goals, and build sustainable confidence.
Boundaries & Confidentiality Refresher

Boundaries & Confidentiality Refresher

11 November 2026    
13:00 - 17:00
£0.00
A refresher session reinforcing professional boundaries and the importance of confidentiality. It covers safe information sharing, data protection principles, ethical practice, and maintaining appropriate relationships [...]
Understand Stress and Stress Management

Understand Stress and Stress Management

This course explores what stress is, how it affects the body and mind, common triggers, and practical coping strategies. Participants will develop personalised techniques to [...]
Resilience

Resilience

A strengths based course that helps individuals build coping skills, adaptability, and emotional wellbeing. It explores mindset, support networks, problem solving, and strategies to maintain [...]
 

Last Updated on 2 December 2025