Hi, I’m Vicky and I joined the Wirral Ways team over the summer to help grow and develop their training offer. My role is split across Wirral Ways and the Public Health Team within Wirral Council. 

I bring 20 years’ experience of delivering safeguarding and similar learning opportunities to staff and organisations across almost every service dedicated to making life better for the most vulnerable. I am a qualified nurse and Health Visitor specialising in paediatrics across a wide range of environments. I am a passionate advocate for those whose voices cannot be heard and have always strived to ensure inclusivity is at the heart of every message shared.

I am a mum, a runner and love the outdoors and a variety of music.

I can’t wait to get started delivering training to our fantastic staff, volunteers and partners.

Welcome to the first edition of our Wirral Ways training and development newsletter. Whether you are a member of staff, a volunteer or one of our valued partners, I am really glad you are here. This newsletter is all about sharing what is new across our learning and development programme and keeping you connected to the support available.

Over the past few weeks, we have been working closely with teams and partners to shape a training plan that feels relevant, practical and genuinely helpful. Thank you to everyone who has shared insight, highlighted gaps or helped test early ideas. Your contributions have shaped the offer more than you realise.

From 1 December, we will be launching a brand new training area on the Wirral Ways website. This will be a space for everyone working alongside us. You will be able to book onto training, download resources, catch up on materials from previous sessions and leave feedback so we can keep improving.

The full training plan has been shaped by a training needs analysis carried out with managers and partner organisations. We will review this again in the spring so that the programme continues to reflect what you need in your role. Sessions will include a mix of bite-size learning, virtual training and in-person workshops, all supported by up-to-date materials.

I am looking forward to seeing many of you in training over the coming months and continuing to work together to support people across Wirral.

New Addiction Team Trainer for Trainers

We are looking for staff, volunteers and partners who would like to support the delivery of our training programme. You do not need to be an expert. You just need a passion for learning, lived experience in your role and a willingness to share that with others.

If any of the questions below feel familiar, this could be a great opportunity for you.

1. Do you enjoy sharing your own learning and experiences?

2. Do you like supporting students or colleagues to grow?

3. Do you ever feel frustrated when people misunderstand the work we do?

4. Are you passionate about supporting people who use our service?

5. Would you like some additional professional development opportunities?

6. Have you talked this through with your manager?

If you are nodding along, then I would love to hear from you.
Drop me an email at vicky.moran@cgl.org.uk to arrange an informal chat.

Spotlight on the Festive Season

Winter is often described as a season of joy, celebration and connection. In reality, this time of year can be incredibly challenging for many people. Financial strain, family pressures, health concerns, loneliness and grief all become more visible. For the people we support, these pressures are often intensified by addiction, dependence or the early stages of recovery.

Temptation, isolation and overwhelming emotions can make progress feel hard to hold on to. This is where the work we do together as staff, volunteers and partners becomes even more important. Being present, offering kindness, listening without judgement and linking people into the support available can make an enormous difference.

It is also essential that we all take care of ourselves. Supporting others is rewarding but demanding and it can take a toll if we are not looking after our own wellbeing. Taking time to rest, connecting with colleagues, using the support available through your organisation and checking in with your manager or supervisor can help you stay well.

We have included links and resources to support both your practice and your own wellbeing throughout the season.

Training on Offer: January to March 2026

Addictions Training for Trainers (Day 1)

Addictions Training for Trainers (Day 1)

This first day of our two-day course is designed for Wirral Ways staff and our partner organisations. It is ideal for anyone who is already [...]
Addiction and Complex Neglect

Addiction and Complex Neglect

This session is for Wirral Ways staff and partner organisations. We will explore how addiction can affect parenting and family life, with a focus on [...]
Addictions Training for Trainers (Day 2)

Addictions Training for Trainers (Day 2)

Day 2 builds on the learning from the first session and is aimed at Wirral Ways staff and partner organisations who are delivering training or [...]
Volunteer Induction Training

Volunteer Induction Training

13 January 2026    
10:00 - 15:30
£0.00
This induction session is for volunteers who have already been successfully interviewed and are ready to begin their journey with Wirral Ways or Nightingales Recovery [...]
Volunteer Boundaries Training

Volunteer Boundaries Training

14 January 2026    
10:00 - 15:30
£0.00
This session is designed for volunteers who have already completed their interview and are now moving into their role with Wirral Ways or Nightingales Recovery [...]
Safer Working Practices

Safer Working Practices

This introductory session is for Wirral Ways staff and provides a practical overview of safer working practices in our day-to-day roles. We will look at [...]
Staff Supporting Volunteer Training

Staff Supporting Volunteer Training

21 January 2026    
10:00 - 13:00
£0.00
Volunteers are an essential part of what we do, and this session helps staff feel confident in supporting them well. We will look at how [...]
Assessing and Managing Risk

Assessing and Managing Risk

This course is designed for Wirral Ways managers and team leaders who want to strengthen their skills and confidence around risk assessment and risk management. [...]
Naloxone Awareness & Training (AM or PM session)

Naloxone Awareness & Training (AM or PM session)

27 January 2026    
10:00 - 16:00
£0.00
There's an AM (10am - 12pm) and PM (2pm - 4pm) session. You will be able to select your time slot when you book.   [...]
Mental Capacity Act and Deprivation of Liberty Safeguards

Mental Capacity Act and Deprivation of Liberty Safeguards

This session is for Wirral Ways staff who want to strengthen their understanding of the Mental Capacity Act and the Deprivation of Liberty Safeguards. We [...]
Understanding the Brain and Substance Misuse

Understanding the Brain and Substance Misuse

10 February 2026    
10:00 - 16:00
£0.00
This session is for Wirral Ways staff and partner organisations who want to deepen their understanding of how substances affect the brain. We will look [...]
Understanding Professional Curiosity and Enhancing Critical Thinking Skills

Understanding Professional Curiosity and Enhancing Critical Thinking Skills

12 February 2026    
10:00 - 16:00
£0.00
This session is for Wirral Ways staff and partner organisations. We will explore what professional curiosity looks like in practice, why it matters and how [...]
Introduction to Harm Reduction

Introduction to Harm Reduction

This introductory session is for anyone who want to build a solid understanding of harm reduction. We will explore the core principles, why harm reduction [...]
Delivering quality supervision/1-1 sessions

Delivering quality supervision/1-1 sessions

This session is for Wirral Ways managers and team leaders who want to strengthen the quality of their supervision and one-to-one practice. We will explore [...]
Substance Misuse and Trauma Informed Practice

Substance Misuse and Trauma Informed Practice

This session is for Wirral Ways staff and partner organisations who want to develop their understanding of trauma and how it connects with substance use. [...]
Naloxone Awareness & Training (AM or PM session)

Naloxone Awareness & Training (AM or PM session)

10 March 2026    
10:00 - 16:00
£0.00
There's an AM (10am - 12pm) and PM (2pm - 4pm) session. You will be able to select your time slot when you book.   [...]
Addiction and Complex Neglect

Addiction and Complex Neglect

This session is for Wirral Ways staff and partner organisations. We will explore how addiction can affect parenting and family life, with a focus on [...]
Understanding Professional Curiosity and Enhancing Critical Thinking Skills

Understanding Professional Curiosity and Enhancing Critical Thinking Skills

24 March 2026    
10:00 - 16:00
£0.00
This session is for Wirral Ways staff and partner organisations. We will explore what professional curiosity looks like in practice, why it matters and how [...]
Understanding the Brain and Substance Misuse

Understanding the Brain and Substance Misuse

26 March 2026    
10:00 - 16:00
£0.00
This session is for Wirral Ways staff and partner organisations who want to deepen their understanding of how substances affect the brain. We will look [...]
Learning from local and National Reviews

Learning from local and National Reviews

This session is for Wirral Ways staff and offers an overview of both the local and national review process. We will look at the most [...]
 

We will be closed on 25th December, 26th December and 1st January. Make sure you know when you will get your prescription from your pharmacy. Find out more about what support is on offer.