Volunteer with us at Wirral Ways
Help change lives in your community
If you’re passionate about supporting others to make positive changes, we’d love you to join us.
Our brilliant volunteers make a real difference every single day – offering support, hope, and inspiration to people on their journey.
We welcome volunteers from all backgrounds and experiences. You don’t need any special qualifications – just kindness, open-mindedness, and a passion for helping others. We’ll give you all the training and support you need to feel confident in your role.
Everyone is welcome
The people who use Wirral Ways come from all walks of life – and we want our team of volunteers to reflect the communities we support. You’ll be welcomed, respected, and valued for who you are.
We’re proud to be a diverse and inclusive place to volunteer. We’ve been awarded the Stonewall Silver Award as an LGBT+ inclusive employer, and we’re a Disability Confident Committed organisation, working towards full accreditation.
We’re also proud to have achieved the Investing in Volunteers quality standard – showing just how much we value the incredible contribution of our volunteers.
Volunteering at Wirral Ways
We are always really encouraged to hear from people who want to give something back and use their experience to support others.
At the moment, we do not have any volunteering vacancies available.
As a service, it is important that we only bring in volunteers when we have the right capacity in place to support them properly. This is especially important for volunteers with lived experience, so we can make sure they have a safe, positive and well-supported experience with us.
We know that many people want to use their recovery journey and personal experiences to help inspire others, and we really value that willingness to give back. When opportunities do become available, we want to make sure they are meaningful, well-structured and supported in the right way.
Volunteer Recovery Support (Opiates)
Location: Brighton Street Hub, Wallasey
At Wirral Ways you will be working with people to help them change the direction of their life, grow as an individual, and live life to its full potential. As a Recovery support volunteer you will be working in close collaboration with Recovery Coordinators, assisting them in their caseload management, supporting the service user through all aspects of their treatment journey. This can include completing assessments, risk management plans and undertaking one to one work. You will receive training and support and work towards holding a small caseload of low risk clients.
Volunteer Reception Support
Location: Market Street Hub, Birkenhead
At Wirral Ways we strive to ensure our services are warm and welcoming environments. Your role as receptionist is to be the first point of contact within the service greeting all our visitors promptly in a friendly and courteous manner. Duties for the post include dealing with initial queries, coordinating appointments, sign-posting to support available within the service and the community.
Volunteer Social Media Support
Location: Price Street Hub, Birkenhead/Remote
At Wirral Ways we believe social media platforms are a great way to connect with those who use our services and engage with new young people or family members. We also use social media to offer advice and give information, whilst promoting the services and support we have on offer.
Service User Representative Volunteer
Location: Across the Wirral
Wirral Ways believe that those who access our services should be at the heart of everything that we do and those who have lived experience have a unique and valuable insight into how our services can work best. In this role you will help us to engage with the people who access our services, making sure their voices are heard and that they have say in how we run services at Wirral Ways.
Volunteer Enquiry Form
Hi I’m Jacob and I’m the Volunteer Lead here at Wirral Ways. I have the privledge of supporting our inspiring team of volunteers. Outside of work I’m a volunteer within a youth theatre and the Scouts so really understand why people are so passionate about volunteering and making a difference.
My name’s Vicky and I’m now an Outreach Worker. I started my journey with Wirral Ways back in 2020 where I volunteered in the Recovery Cafe for 2 years before getting a job. Volunteering gave me confidence and taught me valuable skills that helped me so much when it came to getting a job.
My name’s Jenny and I started off Volunteering as a Service User Rep. This role allowed me to grow in confidence and develop new skills. I am now volunteering with the Alcohol Team after taking part in the Level 2 Qualification in Recovery Work! The opportunities CGL has given me have been lifechanging.
I have thoroughly enjoyed my placement at Wirral Ways and have felt welcomed and supported by every member of staff from the very beginning. I was able to explore a wide range of roles, from observing street outreach work and attending MDT and Near Fatal Overdose meetings to sitting in on assessments, visiting hostels, and accompanying clients to appointments. These experiences have given me invaluable insight into substance misuse, treatment options, and the realities faced by people affected by addiction. I was particularly interested in learning about the misuse of prescribed opiates and over-the-counter medications, which I believe is essential knowledge for all healthcare professionals to ensure safer prescribing and recognise when someone may need support. One key reflection from my placement has been accepting that not everyone is ready or able to engage with help, but I have been deeply inspired by the dedication of the Outreach Team and their commitment to making every contact count. I have also seen how stigma still affects people with addiction, reinforcing my belief that more education is needed across healthcare to promote understanding and compassion. Overall, this placement has been an incredibly positive and enriching experience. I’ve learned so much, felt part of a passionate and caring team, and enjoyed it so much that I’ve asked to stay on as a volunteer to continue developing my skills and knowledge.
The benefits of volunteering with Wirral Ways
Recognition
We know people volunteer to give back – but we never take it for granted. We celebrate and thank our volunteers all year round, and we join in with national events like Volunteers’ Week.
Health and wellbeing
Your wellbeing comes first. When you volunteer with us, you’ll get:
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Flexibility to choose when and how often you volunteer – including some remote roles.
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Access to our Employee Assistance Programme (EAP), offering confidential support for you and your family.
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Free eye tests (and help with the cost of basic glasses) if your role involves using a screen.
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A dedicated wellbeing hour each week to spend on whatever boosts your wellbeing.
Equality, diversity and inclusion
We celebrate diversity and are proud of the inclusive culture we’ve built. You’ll have access to forums and groups where you can connect with other volunteers and staff, and join conversations about equality, diversity, and inclusion.
Everyday perks
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Discounts at a range of shops and health services.
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Access to discounted gym memberships and health checks.
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Support with insurance products (like phone and cycle insurance).
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Savings on dining out with the Gourmet Society Card.
And if you refer a friend!
If you refer someone who goes on to be hired into a paid role at Wirral Ways, you could receive a £250 reward voucher.
Interested in volunteering?
We offer flexible roles to fit around your life, whether you’re working, studying, retired, or have other commitments.
Take a look at our current volunteering opportunities – each one includes a full role description and details on how to apply.
We’d love to have you as part of our team.
Last Updated on 27 July 2026