Our Teams

Keeping everything running smoothly with appointments, systems and service-wide support. They are often the first point of contact and help make sure people get to the right place at the right time.

Welcoming everyone into our buildings with a friendly face. They guide you through sign-ins and appointments and make sure you always feel at home.

Helping people intosustained and meaningful employment that match their skills and interests while offering ongoing support both at work and beyond.

Overseeing prescribed medication, detox pathways and clinical safety. They work closely with you to reduce harm, manage withdrawal and protect your health.

Guiding the direction of the service and making sure we deliver safe, high quality support. They listen, learn and lead with the voices of people in recovery at the heart of every decision.

The first people you will meet when joining Wirral Ways. They listen, understand what you need, and help you begin your recovery plan.

Helping you focus on your physical and mental wellbeing, including activities, workshops and one to one support.

Providing leadership and guidance across the service. They support our teams, help shape improvements and make sure everything we do is safe and effective.

Providing structured support and medication for people who use opiates. They help you stay safe, reduce risks and move towards the goals that matter to you.

Supporting parents, partners and families who are affected by someone else’s substance use. They help everyone find their own path forward together.

Leading a wide range of group sessions that build confidence, connection and new skills. They create safe spaces to learn, share and move forward together.

Supporting medically unwell and vulnerable individuals with complex care needs. Working closely with medics, hospices and hospitals.

Sharing information about our services and celebrating recovery stories. They help ensure people know where to find support when they need it.

Meeting people where they are, including in the community and on the streets. They bring harm reduction, support and compassion to those who may not be ready or able to come into a service.

Giving staff, partners and volunteers the confidence and skills they need to provide excellent support. They create training that is practical, engaging and built around real needs.