Welcome to Wirral Ways
Access Our Services
Helping people find the right service quickly and easily.
Our Services
Learn more about the range of support Wirral Ways offers, from treatment and recovery support to health, wellbeing, and harm reduction services.
Timetable
Check when and where our groups, clinics, drop ins, and activities are running. Our timetable helps you find support that fits around your life.
Make a Referral
Refer yourself or someone else for support using our simple online referral form. Professionals, family members, and individuals can all make referrals.
Welcome to Wirral Ways
Wirral Ways provides free, confidential support for people affected by drugs, alcohol, and gambling across Wirral. We work with individuals, families, and communities to improve health, wellbeing, and recovery, meeting people where they are and supporting them at their own pace.
Whether you are looking for advice, treatment, harm reduction support, or just someone to talk to, we are here to help.
Support that puts people first
We know that everyone’s experience is different. Our approach is non judgemental, compassionate, and focused on what matters to you. You do not need to be in crisis to reach out and you do not need to know exactly what support you want. We will listen, talk things through, and help you find the right next step.
Our support includes one to one help, group sessions, health and wellbeing services, harm reduction, and recovery focused activities, all delivered by experienced and caring staff and volunteers
A safe place to start
You can contact Wirral Ways at any stage, whether you are seeking long term support, looking for information, or worried about someone else. Everything we offer is confidential, and support is always free.
If you are not sure where to begin, that is okay. Starting the conversation is enough.
Get Help and Information
Focused on immediate support and trusted guidance.
Support
If you are worried about drugs, alcohol, or gambling, support is available. Whether it is for you or someone you care about, we offer confidential, non judgemental help tailored to your situation.
Advice
Find clear, practical advice to help you understand substances, reduce risks, and explore your options. Our information is honest, supportive, and designed to help you make informed choices.
Drug Alerts
Stay up to date with the latest drug alerts across Wirral. We share timely information about emerging risks, harmful batches, and safety advice to help keep people safe.
Who are we?
We are a free and confidential drug and alcohol service for adults, young adults, families, carers and affected others across the Wirral. We provide a non-judgemental service, with qualified, experienced staff and volunteers who offer support in health & wellbeing and substance misuse. We can talk to you in several supportive environments, all which have a friendly atmosphere, and provide you with information to help you reduce your substance misuse or to become abstinent.
We are part of Change Grow Live, a national health and social care charity which provides a range of treatment, recovery, and support services for those who have concerns about their drug or alcohol use.
To find out more about what we do and the support we offer click the button below
We're here to help
Whether you’re worried about your own alcohol or drug use, or you’re supporting a loved one or friend, you don’t have to face it alone.
At Wirral Ways, we offer free, confidential support tailored to you. Whatever’s going on, we’re here to listen and help you take the next step.
Make a referral today
Making a referral into Wirral Ways is quick and easy. Just fill out our short online referral form and a member of the team will be in touch.
Get Involved and Have Your Say
Opportunities to shape, support, and strengthen our work.
Volunteer
Volunteering with Wirral Ways is a chance to give back, learn new skills, and make a real difference. We offer a range of roles with full training and support.
Service User Involvement
Your voice matters. Service User Involvement gives people with lived experience the opportunity to shape services, share feedback, and help improve what we do.
Training
Explore training opportunities for professionals, partners, and community groups. Our training supports learning, awareness, and confidence around substance use and wellbeing.
We see the effort you’re putting in, even when things feel tough or uncertain. Every conversation, every check-in, and every step you take matters. We’ll keep meeting you where you’re at and working things through together.
Keep going. Keep smashing it. You are doing amazing. Keep coming for your appointments and keep putting the plans together on how you’re going to move forward in your life. Stay positive and take it one step at a time.
Just a reminder that you’re not on your own in this. Whether it’s an appointment, a question, or something you’re unsure about, we’re always here at the end of the phone or an email to help you stay on track.
Learn More About Our Work
Understanding who we are and how we work together.
Our Projects
Take a closer look at our projects across Wirral, including targeted programmes, outreach work, and innovative approaches to support and recovery.
Our Partnerships
We work closely with local organisations, health services, and community partners. Find out how partnership working helps us reach more people and deliver joined up support.
Our Sites
Find details of Wirral Ways locations across the borough, including addresses, opening times, and information on how to access support near you.
News, Stories, and Updates
Sharing learning, lived experience, and what’s happening across the service.
Stories of Hope
Read real stories from people with lived experience. Stories of Hope celebrate recovery, resilience, and positive change.
Blog
Our blog shares news, updates, insights, and reflections from across Wirral Ways, including campaigns, partnerships, and service developments.
Get in Touch
If you have questions, feedback, or are not sure where to start, get in touch with our team. We are here to help and will respond as soon as we can.
Latest News and Updates
Easter bank holiday prescription pick up changes and support information
With the Easter bank holiday coming up, we want to make sure everyone knows what their prescription pick up dates will look like, how to stay safe over the long weekend, and where to get support if you need urgent help while Wirral Ways is closed. Please check your...
No Smoking Day 2026 | Nikki’s Story: One Day You Might Surprise Yourself
Stopping smoking is something I had tried before. Like a lot of people, I had more than one go at it over the years. Sometimes I managed for a while, sometimes I didn’t. Each time it knocked my confidence a little bit, and eventually I started to wonder whether...
International Women’s Day: 18 Months Supporting Women with Wirral Ways
Honestly…where has the time gone? In what feels like the blink of an eye, I’ve now been at Wirral Ways for a year and a half, and it’s already been such a journey. When I look back at the last 18 months, one of the things I’m most proud of is seeing how much the work...
Last Updated on 20 February 2026