Argyle Street Hub/Nightingales Hub

We are based in Birkenhead town centre, making us easy to reach by public transport and on foot from local shops and services. Our address is Nightingales Hub, Argyle Street, Birkenhead, CH41 6AG.

There is no dedicated Wirral Ways car park at this site. Parking can be very limited at this site, there is limited paid on street parking outside the hub. The closest carparks is NCP Birkenhead Oliver Street.

If you are attending anappointment and have mobility needs, please speak to us in advance so we can discuss the best access options.

The nearest train station is Birkenhead Central or Conway Park, which is within walking distance. Hamilton Square station is also nearby and connect directly to Liverpool and other parts of the Wirral via the Merseyrail network.

The building is easily accessible by bus, with Birkenhead Bus Station only a few minutes away on foot.

We aim to make our services as accessible as possible. The building is accessible for people with mobility needs. If you have specific access requirements, please contact us ahead of your appointment so we can make any reasonable adjustments. The cafe is on the gound floor. Groups take place up stairs where there is no lift available. The counselling room is on the ground floor.

For many of the groups that run here, you can just turn up. Others are referral only. There are no dropin clinical or 121 appointments here. For the gym, most classes are just turn up and take part. To use the gym equipment you need an induction.

For training, you need to book on. This can be booked here.

Please call us as soon as possible. We will always try to accommodate you, but late arrival may mean we need to rearrange your appointment.

Yes. Your privacy is very important to us. We will explain confidentiality clearly during your first visit.

Yes, you are welcome to bring someone with you to your appointment if that makes you feel more comfortable. This could be a friend, family member, carer or support worker.

We will always check with you first to make sure you are happy for them to be present during your appointment. There may be times, particularly during assessments or medical reviews, where we ask to speak with you alone for part of the session to protect your confidentiality and make sure you have space to talk openly.

If the person attending with you has any access needs, or if you require an interpreter or advocate, please let us know in advance so we can make the right arrangements.

Your comfort and safety are important to us, and we will work with you to make sure you feel supported when you visit.

It is completely normal to feel anxious. When you arrive, you will be welcomed by our reception team. You will then meet a member of our team in a private room to talk through your needs at your pace. There is no judgement, only support.